Privacy Policy

Information We Collect

Information you provide directly

When you submit our contact form, we collect:

• Name
• Company or firm name
• Email address
• Phone number (optional)
• Your professional role
• State of loss (optional)
• Service you are inquiring about (optional)
• Your message (optional)

We also record the page you submitted the form from and your referring URL to help us understand how you reached us.

Information collected automatically

We do not use analytics services, tracking pixels, or advertising cookies. We do not track your activity across other websites.

When you visit our site, our hosting provider (Netlify, Inc.) may automatically collect standard server log information such as your IP address, browser type, and the pages you visit. This data is used for site operations and security purposes. For details, see Netlify's privacy policy.

Third-Party Services

Hosting and form processing

Our site is hosted by Netlify, Inc. Contact form submissions are processed through Netlify Forms. Netlify's servers are located in the United States.

Fonts

We load the Inter typeface from Google Fonts. When you visit our site, your browser connects to Google's servers to retrieve font files, which transmits your IP address to Google. Google may process this information as a service provider. For details, see Google's privacy policy.

We do not use any other third-party services on this site.

How We Use Your Information

We use the information you submit through our contact form to:

• Respond to your inquiry
• Communicate with you about our services
• Maintain records of professional communications
• Operate and improve our website and services

How We Share Information

We do not sell or rent your personal information.

We may share information as necessary to operate our business, including:

• With service providers (such as hosting, communication, and data management platforms)
• With subcontractors or partners involved in providing appraisal or related services, where applicable

We may also disclose information:

• To comply with applicable law, legal process, or governmental requests
• To protect our rights, users, or the integrity of our services

In the event of a merger, acquisition, or sale of all or a portion of our business, information may be transferred as part of that transaction.

Cookies

Our site does not set cookies for tracking or advertising. Our hosting provider may use strictly necessary cookies for site operations such as load balancing and security.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy, including maintaining business and legal records related to appraisal services, resolving disputes, and complying with legal obligations.

You may request deletion of your information at any time by contacting us.

Security

We implement reasonable administrative, technical, and organizational measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your jurisdiction, including certain U.S. states such as California, you may have rights regarding access, correction, deletion, or limitation of the use of your personal information.

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our site and services are directed to industry and legal professionals. We do not knowingly collect information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information:

Concise Resolution Services, LLC

Email: [email protected]

Phone: (817) 968-3156