How We Work
CRS is built around a straightforward principle: experienced people, organized process, and clear communication produce better outcomes with less friction. Here's what that looks like in practice.
Getting started is simple.
New clients go through a brief onboarding process so we understand your preferences, workflows, and reporting requirements. Once you're set up, submitting a matter takes minutes — and we move quickly from there.
Reach Out
Contact us by phone, email, or the form on our contact page. We'll learn about your needs and confirm CRS is the right fit.
Onboarding
A brief, one-time setup to establish your preferences, communication protocols, and reporting requirements. Most clients are ready to submit within 24 hours of first contact.
Submit a Matter
Once onboarded, submit assignments by your preferred method. We confirm receipt and begin immediately.
Execution & Updates
CRS coordinates the matter and keeps you informed throughout. ThinkAppraisal tracks progress and triggers updates at the milestones that matter to you.
Delivery
Reports, awards, or testimony support delivered clearly, on time, and in your preferred format.
Reach Out
Contact us by phone, email, or the form on our contact page. We'll learn about your needs and confirm CRS is the right fit.
Onboarding
A brief, one-time setup to establish your preferences, communication protocols, and reporting requirements. Most clients are ready to submit within 24 hours of first contact.
Submit a Matter
Once onboarded, submit assignments by your preferred method. We confirm receipt and begin immediately.
Execution & Updates
CRS coordinates the matter and keeps you informed throughout. ThinkAppraisal tracks progress and triggers updates at the milestones that matter to you.
Delivery
Reports, awards, or testimony support delivered clearly, on time, and in your preferred format.
For onboarded clients, we dispatch an appraiser and provide their name and contact information within one business hour during regular business hours.
Built by appraisers. For appraisers — and the clients who work with them.
Most firms in this space use generic project management tools that weren't designed for property insurance appraisal. We built our own.
ThinkAppraisal was designed from the ground up by experienced appraisers who knew exactly what was missing from the tools available to them. The result is a platform that reduces administrative burden on our appraisers — so they can stay focused on the work that matters, which is accurately valuing losses in the field.
For our clients, ThinkAppraisal means you're never left wondering where a matter stands. The platform tracks each appraisal through configurable milestones and communicates updates to the right people at the right time. Submitted a matter and haven't heard back? That's not something our clients experience.
We're careful about what we communicate — we do not share information that is privileged to the independent appraisal panel, and we stay strictly within appropriate boundaries throughout the process. What we do provide is consistent, organized status communication so the matter never feels like it has gone dark.
Questions about our process?
We're easy to reach and happy to walk you through how CRS works.
Contact CRS